Maintenance, Done Smarter
Every
request triaged
Always available. Always reliable. Always resolving.
The Willows · Unit 2C
The bedroom window is cracked and won’t close properly. It’s a security concern.
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The Willows · Unit 2C
Flagged as urgent. Glazing contractor contacted for same-day repair.
The Willows · Unit 2C
Glazing contractor confirmed for today between 2–4 PM. Tenant notified.
Turn Every Issue Into a Resolution
Vindey automatically triages maintenance requests 24/7, managing work orders from report to resolution whilst giving tenants instant self-service updates.
Smart Issue Triage
AI categorises and prioritises maintenance requests by urgency and type
Active Water Leak
20 Apr, 10–11 AM
Maple Court · Unit 4A
Boiler Service
20 Apr, 11 AM–12 PM
Riverside Heights · Unit 6E
Door Lock Repair
20 Apr, 12–1 PM
Parkview Terrace · Unit 2B
Work Order Management
Track, assign, and manage every repair from request to completion
My kitchen sink's not draining at all. Water just sits there.
09:14Let's try a quick fix first:
Pour boiling water down the drain
Check the U-bend for blockages
Try a plunger over the plughole
Boiling water did the trick, draining fine now. Cheers! 👍
09:2224/7 Tenant Self-Help
Tenants report issues and get instant AI-powered updates around the clock
Everything Under Your Control.
Every request logged, every update tracked, every resolution timestamped. One place to see what needs attention, what's in progress, and what's been handled. Nothing slips through the cracks.
The Vindey Advantage
Every feature is built to save your team time and keep tenants in the loop.
Never Miss a Request
Whether it's 3am or midday, every maintenance report is picked up, triaged, and acknowledged instantly. Nothing sits in a voicemail or gets buried in an inbox.
Cut Down Follow-Up Calls
Tenants get real-time updates on their repairs automatically. Fewer chasing calls for your team, happier tenants who always know what's happening.
Maximise Team Efficiency
Triage, updates, and tracking run on autopilot. Your team spends time on property management, not chasing status updates.
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Vindey handles maintenance requests around the clock. When a tenant reports an issue, it gets triaged by urgency, the tenant gets self-help steps for simple fixes, and everyone stays updated. Your team doesn't need to be involved unless they need to be.
Ready to Streamline Your Maintenance?
See how Vindey works for your portfolio. Book a quick demo with our team.